Configuring the Announcements Layout

You can configure the Announcement workspace based on your requirement.

To create and configure your announcement workspace:

1.Log in to Ivanti Neurons for ITSM as Administrator.

2. From the Configuration console, click User and Permissions > Role and Permissions. Select Self Service role. The Role: SelfService page appears.

3.Click Top Level Tabs, and then click Add New Tab.

4.Under Add New Tab, click Object Workspace.

5.In the Adding New Tab pane, enter Announcement in the Name field.

6. In the Object Workspace's Configuration pane, select the following from the Object and Layout fields:

•Object: Announcement

•Layout : Announcement.SelfService.NextGen

7.Click ADD This Tab. The Announcement tab is added to the workspace.

To delete this tab, click Delete This Tab or click in the Top Level Tabs.